DC BET, how we protect your personal information
Whatever you hand us exists so you can bet safely, and for nothing more. In everyday language, this page covers what we gather, the reasons behind it, how it is guarded and the say you keep over it. We would rather lay that out than tuck it into small print, since trusting a site partly means knowing how it treats what you tell it.
The details we gather
They arrive from three sources. There is what you type in yourself, at sign-up and when you contact support, ID documents included. There is what your play produces, such as the money you add, the bets you strike and the payouts you ask for. And there is the technical trail of browsing, your IP along with the device and browser in your hand, which keeps the site working and defended.
What we use them for
Each item earns its place, and we steer clear of taking more than that:
- keeping your account, your wagers and the cashier ticking over;
- verifying identity and age and satisfying money-laundering duties;
- defending the service and shutting out fraud or break-ins;
- dealing with the messages you send support;
- sending service notes and, with your say-so, marketing.
Some of it, the verification side most of all, we simply cannot work without: skip it and the sensitive jobs, paying out among them, cannot be finished.
Keeping everything secure
Technical and organisational guards are in place: traffic travels encrypted, only the people who genuinely need the data can reach it, and we hold nothing for longer than the reason behind it, and the law, allow. No system is ever bulletproof, but we shield your details with the same care we pour into the cashier, because if one gives way the other is exposed.
Who else might see them
We never trade or sell your details on. They reach only the firms that help us run the service, our platform, the payment handlers and the verification partners, plus the authorities when the law insists. Each time, we pass on the least the task calls for, and we expect everyone we work with to guard it to that same bar.
How long we keep hold
Nothing lingers longer than it needs to. For as long as you are a customer, we hold your details to run things; once you have gone, we keep back only what the law makes us, like records bound up with money-laundering and financial duties, for the span those rules set. After that, the data is wiped or stripped of anything that points back to you.
Your choices and rights
Your account belongs to you, and with it some control over what we hold. You can request a copy of it, put right anything wrong, ask us to pause certain uses, or have it erased, as far as the duties binding us allow. To act on any of this, simply get in touch; and if our answer still falls short, the data-protection regulator for your area is there to turn to.
Age and cookies
DC BET is for over-18s only, and we never knowingly take in data from anyone younger. How the site handles cookies is covered in our cookie policy. With a question about your information, reach us through contact us; to get a feel for the brand, read about us or drop back to the homepage.